This page presents sustainability figures from Mandatum’s operations. Read more about Mandatum’s sustainability goals and indicators from the Sustainability Report.
Total payable and collected taxes
|
EURm |
2022 |
2021 |
|
Taxes paid |
|
|
|
Corporate income tax |
18.9 |
53.0 |
|
Employment taxes |
0.7 |
1.1 |
|
Other taxes |
1.5 |
1.4 |
|
Total |
21.2 |
55.5 |
|
Taxes collected |
|
|
|
VAT |
3.7 |
1.4 |
|
Insurance premium tax |
0 |
0 |
|
Other taxes and charges |
134.0 |
136.3 |
|
Withholding tax |
0 |
0 |
|
Total |
137.7 |
137.8 |
|
Total tax contribution |
158.9 |
193.2 |
NPS*
|
|
Goal |
Scale |
2022 |
2021 |
2020 |
|
NPS (combination of transactional and overall customer satisfaction surveys) |
2022: 65–70 2023: 65–67 |
-100–100 |
65.6 |
71.9 |
72.5 |
*Mandatum has developed the measurement of customer satisfaction by including the overall customer satisfaction to the NPS in 2022. Therefore the NPS figures before 2022 are not comparable.
GHG emissions from own operations, tCO 2e
|
Scope |
2022 |
2021 |
|
Scope 1 |
42.5 |
70.4 |
|
Scope 2 |
109.8 |
124.8 |
|
Scope 3 |
696.3 |
313.6 |
|
Total |
848.7 |
508.7 |
The average carbon intensity of Mandatum’s investments
|
|
2021 |
2020 |
2019 |
2018 |
2017 |
|
The average carbon intensity of Mandatum’s investments tCO2e/MEUR* |
275 |
268 |
369 |
554 |
520 |
*Mandatum's unit-linked insurance client assets
Number of employees (FTE)
|
31 Dec. 2022 |
31 Dec. 2021 |
31 Dec. 2020 |
Change 2022/2021, % |
|
629 |
638 |
568 |
-1.4 |
Number of employees (FTE) by country
|
|
31 Dec. 2022 |
% of total |
31 Dec. 2021 |
% of total |
31 Dec. 2020 |
% of total |
Change 2022/2021, % |
|
Finland |
623 |
99.0 |
558 |
87.4 |
490 |
86.4 |
11.7 |
|
Luxembourg |
4 |
0.6 |
3 |
0.5 |
3 |
0.5 |
33.3 |
|
Sweden |
2 |
0.3 |
0 |
0.0 |
0 |
0.0 |
- |
|
Lithuania |
0 |
0.0 |
34 |
5.3 |
32 |
5.6 |
-100.0 |
|
Estonia |
0 |
0.0 |
29 |
4.5 |
26 |
4.6 |
-100.0 |
|
Latvia |
0 |
0.0 |
15 |
2.3 |
17 |
2.9 |
-100.0 |
|
Total |
629 |
100 |
638 |
100 |
568 |
100 |
-1.4 |
Full-time and part-time employees (FTE)
|
31 Dec. 2022 |
31 Dec. 2021 |
31 Dec. 2020 |
|||
|
Full-time |
Part-time |
Full-time |
Part-time |
Full-time |
Part-time |
|
597 |
32 |
593 |
45 |
533 |
35 |
Employees on temporary contracts (FTE)
|
31 Dec. 2022 |
31 Dec. 2021 |
31 Dec. 2020 |
|
33 |
34 |
23 |
Years of employment (%)
|
|
31 Dec. 2022 |
31 Dec. 2021 |
31 Dec. 2020 |
|
< 5 years |
57.0 |
52.4 |
50.3 |
|
6–10 years |
11.3 |
14.3 |
18.3 |
|
11–15 years |
14.8 |
13.6 |
12.3 |
|
16–20 years |
3.8 |
5.8 |
6.5 |
|
21–25 years |
5.6 |
6.3 |
4.2 |
|
26–30 years |
1.8 |
2.5 |
2.9 |
|
> 31 years |
5.7 |
5.1 |
5.4 |
Age distribution of employees
|
|
31 Dec. 2022 |
31 Dec. 2021 |
31 Dec. 2020 |
|
< 30 years |
127 |
118 |
98 |
|
30–50 years |
353 |
359 |
330 |
|
> 50 years |
150 |
161 |
140 |
Gender distribution, all employees
|
|
31 Dec. 2022 |
31 Dec. 2021 |
31 Dec. 2020 |
|
Women |
286 |
309 |
281 |
|
Men |
343 |
329 |
286 |
Gender distribution, leaders
|
|
31 Dec. 2022 |
31 Dec. 2021 |
31 Dec. 2020 |
|
Women |
34 |
29 |
35 |
|
Men |
61 |
61 |
55 |
New employees by age group
|
|
31 Dec. 2022 |
31 Dec. 2021 |
31 Dec. 2020 |
|
< 30 years |
58 |
53 |
34 |
|
30–50 years |
50 |
44 |
20 |
|
> 50 years |
7 |
10 |
1 |
New employees by gender
|
|
31 Dec. 2022 |
31 Dec. 2021 |
31 Dec. 2020 |
|
Women |
677 |
574 |
470 |
|
Men |
683 |
525 |
407 |
Employees covered by collective bargaining agreements (%)
|
31 Dec. 2022 |
31 Dec. 2021 |
31 Dec. 2020 |
|
48.7 |
48.9 |
52.9 |
Absence due to illness (%)
|
2022 |
2021 |
2020 |
|
2.0 |
1.1 |
1.4 |
Work-related injuries
|
|
2022 |
|
Number of injuries |
7 |
Employee turnover (%)
|
2022 |
2021 |
2020 |
2019 |
|
10.4 |
10.6 |
8.1 |
11.3 |
Employee engagement
|
Siqni survey |
Target for leaders |
Scale |
2022 |
|
Siqni index* |
81–86 |
0–100 |
83 |
|
eNPS |
- |
0–100 |
55 |
|
Flame index |
- |
0–100 |
80 |
* When the Siqni index exceeds 80, the company receives the Future Workplaces certificate. The Siqni index consists of the eNPS and the Flame index, which reflects how the most significant factors according to the employee’s experience are realised in the workplace.
Women in management, goals and results
|
Goal |
2022 |
2021 |
2020 |
|
Minimum of 40 per cent of women and men at all levels of management |
35.8 % women 64.2 % men |
32.2 % women 67.8 % men |
39.0 % women 61.0 % men |
Share of women at different management levels
|
% |
31 Dec. 2022 |
31 Dec. 2021 |
31 Dec. 2020 |
|
Board of Directors |
22 |
22 |
25 |
|
Level 1: Executive board |
22 |
29 |
40 |
|
Level 2: Top management |
31 |
31 |
31 |
|
Level 2* |
- |
- |
19 |
|
Level 3* |
- |
- |
55 |
* Level 2 and level 3 figures not reported in 2021 and 2022 due to structural changes in the company.
Information security and cybersecurity incidents reported to the authorities
|
2022 |
2021 |
2020 |
|
0 |
0 |
0 |