Data protection means protecting personal data and safeguarding appropriate data processing. Personal data is data related to an identified or identifiable natural person. In the following, “Mandatum” and “we” refer to personal data processing by Mandatum Group companies as applicable.
When using Mandatum’s services, you entrust us with your personal data. Mandatum is committed to protecting individuals’ rights and to ensure the confidentiality of your personal data. When you share information with us, we will be able to serve you better by, for example, offering you products and services that best suit your needs and by helping you do business with us. Our privacy notices explain in more detail how and for what purposes we process your personal data in order to give you a comprehensive and clear picture of the personal data processing we perform and, if you wish, you can also exercise your own data protection rights.
We update and amend our privacy notices from time to time as needed. You can find the latest notices on this page.
Privacy Notices
Privacy Notice for Mandatum Group’s customer register
Privacy Notice for Mandatum plc’s shareholder register
Privacy Notice for camera surveillance
Privacy Notice for the whistleblowing channel
In addition to the notices above, you can read more about cookies in our cookies policy.
Contact us
In matters related to the processing of your personal data and data protection, and if you have any questions, we ask you to primarily contact Mandatum’s customer service via our Web Service or by phone. You can find customer service’s contact details and opening hours here.
If you wish, you can also contact Mandatum Group’s Data Protection Officer via email at dpo(at)mandatum.fi or by post: Data Protection Officer, P.O. Box 627, FI-00101 Helsinki.
If you are dissatisfied with a response you received from us, or if you believe our processing of your personal data does not comply with data protection legislation, you can contact the competent supervisory authority, i.e. the Office of the Data Protection Ombudsman.
The previous version is available here.