This cookie notice complements the privacy notice. We use cookies on websites and in domains (such as, ja that are managed by the Mandatum Group companies (hereinafter “Mandatum” or “we”).

We ask for your consent to use cookies, and you can change or cancel your consent at any time. In connection with asking for your consent, you have been informed of which cookies we set and for what purposes. In this cookie notice, we provide even more detailed information on their purposes and the service providers we use. Here you can easily familiarise yourself with the service providers’ privacy notices, in which the service providers explain how they process the information collected using cookies and other technologies.

We may change this cookie notice. The “Updated” information at the bottom of the page indicates the date on which this cookie notice was last updated. Any change to this cookie notice will become effective immediately once the updated version is published on our website.

What are cookies?

Cookies are small text files that are saved on your computer, mobile device or other device. Cookies enable the use of many of our website’s functions and ensure the best possible user experience. We have divided the cookies used on our website into different categories according to their purpose of use. We use 1) cookies that are necessary for the functioning of our website, 2) cookies that offer customised user experiences and 3) cookies that help offer target advertising and marketing. We typically retain data on online behaviour collected through cookies and other similar techniques for 24 months, because data covering this period of time is assumed to reflect your areas of interest.

We use technologies for measuring performance and user experience and for advertising and targeting on our website. We have listed the service providers and technologies below.

What do we use cookies for?

We use technologies for measuring performance and user experience and for advertising and targeting on our website. Through the use of cookies, we can also personalise services and tailor marketing communication and advertising. Some examples of how we use cookies:

  • Producing websites and parts thereof for website users
  • Monitoring website analytics
  • Implementing personalised websites and web services based on web analytics or customer profiles
  • Various online advertising contents on the web and in external services, such as in social media.

We have listed the cookies categories, service providers and technologies that we use below.

What cookies do we use?

Strictly necessary cookies

These cookies are required in order for the website to function properly, and they cannot be disabled. These are generally set only when you use functions that create service requests, such as when adjusting cookie settings, logging in or filling out forms.

These cookies are also used to maintain the website’s performance. They help us understand how the website functions.

All of the information collected by the necessary cookies is anonymous. You can set your browser to prevent these cookies or to alert about them, but by doing so you may not be able to use all of the features of the website.

User experience cookies

These cookies enable us to offer better and personalised functions and contents, such as e.g. videos, a personalised website experience and real-time chat. They help us improve the user experience and offer content that is more relevant for the user. Thanks to them, our website can remember data that changes the way it works or looks.

These cookies are set by us or by third parties’ service providers, whose services we have added to our website. If you do not accept these cookies, some or all of these features may not function properly.

No identifiable personal data is saved in these cookies, but they can be used to indirectly identify a person together with other data we have about the person. This is done by compiling aggregate data for statistics purposes.

Advertising and targeting cookies

These cookies are set by advertising and targeting tools and social media services. They are used to understand the areas of interest of visitors and to offer a more customised and interesting user experience. You can see ads on third party websites based on what you have done on our website or what topics you have been interested in.

These cookies do not save identifiable personal data, but they can identify your browser and the device you have used to connect online. If you do not accept these cookies, the ads you see will not necessarily match your areas of interest.

How do I change the settings and influence the use of cookies?

You can opt out of certain cookie categories by adjusting cookie settings through the "Open cookie settings" link below on our website. You can also refuse the technologies used for targeting on the website of the technology in question and in your browser settings.

If you disable cookies altogether, no cookies will be saved on your computer or device from our website or any other website you will visit. However, you may notice that all online service functions cannot be used without cookies. The use of tools that disable online behaviour tracking tools can also disable cookies, which means that all functions may not be available to you.

You can also set your browser to alert you about a cookie that will be saved. When you receive the notification you can either accept or decline the cookie.

More information about cookies and the secure use of web services can be found on the Finnish Transport and Communications Agency’s website.

More information about online behavioural advertising is available on the Your Online Choices website.

Service providers and technologies

We use the following service providers and technologies for the above-mentioned purposes. Click on the service provider to read their privacy policy. Click on the tool to influence the cookie choices for cookies other than those that are strictly necessary:


OneTrust cookies help us to remember visitors' cookie consent preferences and to determine when we need to ask visitors to give/update their preferences


Content management system,  necessary cookies


Analytics and Audience Manager


Advertising pixel


Banner advertising tool


Doubleclick and Google Ads


Advertising pixel and Custom Audience

Microsoft Booking

Schelduling and booking app


Eloqua email system, a cookie that enables the tracking of visits to the website and analytics


Salesforce Live Agent, a customer service system cookie

Visual Website Optimizer 

A cookie for content testing


Advertising pixel and Custom audience


Advertising pixel

Updated 1th June 2023