Mandatum's Sustainability Strategy is built on three key themes. These are responsible investment, sustainable insurance and compensation, and sustainable business.
In Mandatum’s view, companies that operate responsibly perform better. By investing responsibly itself, Mandatum makes better-justified investment decisions that align with its long-term sustainability and risk management objectives.
Responsible investment involves managing assets in a way that considers environmental, social, and governance (ESG) matters in investment analysis, decision-making, and reporting on investments.
Mandatum aims to both understand and account for the sustainability risks and opportunities related to its investments and to identify and mitigate the adverse impacts of its investment activities on the environment, climate, society, employees, human rights, and matters related to combatting corruption and bribery.
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Theme |
Target |
Metric |
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Emissions from investments |
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Biodiversity risks and impacts of investments |
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Active ownership and engagement |
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| Investment products |
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* Scope 1 and 2 Weighted Average Carbon Intensity (WACI), tCO2e / revenue of investee company, MEUR
Through its business operations, Mandatum strives to improve the financial security of its clients and promote responsible HR practices of its client companies.
The goal of insurance operations is to promote the wellbeing of clients through financial preparedness and wealth creation. Mandatum offers its clients options for voluntary preparedness that supplement statutory social security. Preparedness and wealth creation also generate value for society.
Mandatum actively promotes responsible compensation in Finnish companies. Responsible compensation supports companies’ success and creates wellbeing among the company’s employees.
At the core of operations is the client’s interest and needs. High-quality, accessible, and equitable customer service builds trust, supports client wellbeing, and reduces business risks. Satisfied clients are more committed, creating value for both Mandatum and its client companies.
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Theme |
Target |
Metric |
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Customer satisfaction |
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Improving financial security |
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Promoting responsible compensation at client companies |
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*Commissions and compensation solutions for the entire personnel, through which the company promotes transparent and equitable incentive schemes and sets sustainability metrics (includes the design of remuneration systems, development of sustainability metrics, pay surveys for equality plans, market salary surveys, personnel funds, and client events addressing responsible compensation).
Responsibility for personnel and sustainable practices are part of building a successful business. The wellbeing of employees is strategically important to Mandatum, and by taking care of it, the company also enhances its operational capability and profitability.
Sustainable business management and practices form the foundation of Mandatum’s operations. Good governance ensures that Group companies and their personnel, suppliers, and other partners comply with laws, regulations, and generally accepted principles.
Financial responsibility means ensuring the continuity, profitability, earnings power, and solvency of operations in all market conditions. Ensuring continuity creates the foundation for the sustainable and responsible management of clients’ insurance-related liabilities and clients’ investments and pensions for decades. That is why risk management is also a key component of the company’s financial responsibility.
In addition to paying taxes and creating employment, Mandatum’s services generate societal added value. Investment, insurance, and reward and compensation products and services are part of the societal infrastructure that enables the functioning of a modern society and economy.
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Theme |
Target |
Metric |
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Employee satisfaction |
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Diversity, equity, and inclusion |
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Sustainability governance |
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Anti-money laundering, corruption and bribery |
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Data protection and information security |
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Creating financial wellbeing in society through profitable business |
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Emissions from own operations |
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*Related to investment and asset management income and expenses.
Mandatum's Climate Transition Plan guides the company's work aimed at climate change mitigation. It outlines the climate targets as well as the means to achieve them.
Mandatum's Climate Transition Plan guides the company's work aimed at climate change mitigation. It outlines the climate targets as well as the means to achieve them.