Accessibility of Mandatum´s website

This accessibility statement applies to Mandatum´s website at the address The statement was drawn up on 1 December 2020 and updated on 19 February 2021.

The website is subject to the Finnish Act on the Provision of Digital Services, which requires digital services and content to be accessible.

An external expert has assessed the accessibility of the website.

State of accessibility of the website

Partly fulfils the accessibility requirements.

The website’s non-accessible content

The WCAG 2.1 (Web Content Accessibility Guidelines) accessibility requirements that the website does not yet fulfil are listed below.

1. Perceivable

1.1 Text alternatives
In the ‘Investments’ section of the website, the table is missing some text alternatives.

1.1.1 Non-text content
The logo of the investment calculator’s downloadable PDF document is missing its text alternative.

1.2 Time-based media
The website has content (e.g. a video or podcast) that may be missing a text or audio description or media alternative.

1.3.1 Info and relationships
All of the structures of the investment calculator’s downloadable PDF document have not been marked with identifiers.

1.4.3 Contrast
The website has some contrast colours that do not meet the defined contrast requirements.

1.4.4 Resize text
The website contains elements that cannot be entirely resized according to the criteria defined by the accessibility requirement.

2. Operable

2.1 Keyboard accessible
The website may contain elements whose keyboard functionality does not meet the criteria of the accessibility requirements.

2.2.1 Timing adjustable
There are views on the website in which timing adjustment is not possible.

2.4.4 Link purpose (in context)
The website may contain links and buttons with generic text.

4. Robust

4.1.2 Name, role, value
The website may contain user interface components (drop-down menu) that do not meet the criteria of the accessibility requirements.

Other deficiencies

Website applications
Digital wealth management's virtual advisor is not fully accessible.

Have you noticed deficiencies in the website’s accessibility?

We want to hear from you. Our goal is to make our services accessible to as many people as possible and to rectify any shortcomings related to their accessibility. If you notice any problems in the accessibility of Mandatum´s digital services, please let us know. You can send feedback by email to We will respond to the feedback within 14 days.

If you are not satisfied with the response you receive or if you do not receive a response from us within the given time frame, you can contact the Southern Finland Regional State Administrative agency. The Southern Finland Regional State Administrative Agency is the supervisory authority that monitors compliance with accessibility requirements throughout Finland.

The supervisory authority’s contact information:

Southern Finland Regional State Administrative Agency
Accessibility supervision unit
Email: saavutettavuus(a)
Switchboard: 0295 016 000