Using the withdrawal form, you can withdraw from your contract savings.

On the withdrawal form, you can choose whether to take out ‘All withdrawable savings’ or ‘Another sum’. ‘All withdrawable savings’ means that all the savings that can be withdrawn from the contract will be withdrawn. After the withdrawal, any insurance cover in your contract will remain valid as usual. Be sure to pay any invoices you receive to ensure that your insurance cover remains valid in future, too.

You can also withdraw another sum of your choosing by selecting ‘Another sum’ and entering the sum in the appropriate field.

Please note that you cannot use the withdrawal form to terminate, i.e. end, your contract. The contract must be terminated in writing, for example, using a freely worded message in the Messages section of the Web Service.

When savings are withdrawn, both capital and returns are withdrawn always in the same ratio as they have accumulated in the contract. Capital income tax is paid on the returns. The capital income tax rate is 30%. The tax rate rises to 34% for the share of capital income that exceeds EUR 30,000 (in 2026). The insurance company withholds 30% in withholding tax. The tax authority will adjust the amount of tax in connection with the final tax assessment.

The premiums paid into the contract constitute the contract’s capital, which is generally tax-free upon withdrawal. Any possible return on the contract savings is income that is subject to capital income tax. The contract’s returns can be calculated by subtracting the amount of remaining capital from the full amount of the savings. You can contact our Customer Service department for more detailed information about your savings.

If you live abroad and are under limited liability to pay tax to Finland, request a tax-at-source card from the Finnish Tax Administration for the taxable portion of the amount withdrawn. You can print up an application for a tax-at-source card on the vero.fi website and send it by post to the address specified in the application. The withdrawal request can be processed after the tax-at-source card processed by the Tax Administration has arrived at Mandatum/Kaleva. Alternatively, you can submit your tax card as an attachment to a message in the Web Service or you can request that the Tax Administration deliver the tax-at-source card directly to Mandatum/Kaleva by including the following delivery address on the application form:

Mandatum / Kaleva, Asiakasposti, PL 788, 00101 Helsinki.