Employee well-being is one of Mandatum’s most important success factors and listed among the company’s strategic goals. The company’s HR practices are based on the understanding that employee satisfaction is reflected in customer satisfaction, thereby improving the company’s conditions for success.
Employee satisfaction was set as one of Mandatum’s strategic goals already back in 2008. Since 2022, the company has monitored employee satisfaction with the Siqni employee survey. The aim of the survey is to make the development of the company’s employee experience more employee-oriented and to help understand which issues are relevant to employees. Based on the 2024 Siqni survey, Mandatum earned again the Future Workplaces certificate. The certificate is earned when the company culture of the workplace has been managed with exceptionally good employee insight.
Previously, for 13 years, Mandatum measured employee satisfaction and commitment with the Great Place to Work® survey. Mandatum was selected as one of Finland’s best workplaces 11 times in a row and in 2020 and 2021, the company was named as Finland’s best workplace in the category of large companies.
The key areas of our HR practices include:
Mandatum also pays particular attention to the benefits linked to work-ability management and employee well-being. Mandatum offers its personnel comprehensive insurance cover and the opportunity to transfer their bonuses into a personnel fund. Responsibility for personnel also means providing security for employees and their families in case of financial risks.
Read more about responsibility for personnel from Mandatum’s Sustainability Review.