Responsibility for personnel
Responsibility for personnel
Leading by example
Taking responsibility for employees and operating sustainably is part of building a successful business. Employee well-being is one of Mandatum’s strategic goals. Mandatum’s HR practices are based on the belief that taking care of personnel guarantees customer satisfaction and puts the company in an even better position to achieve success.
AWARD-WINNING WORKPLACE
Mandatum set employee satisfaction as a strategic goal back in 2008. Its long-term work to build a thriving work community has paid off: in the Great Place to Work survey, Mandatum was selected as one of the best places to work in Finland eleven years in a row, from 2010 to 2021, and achieved first place in the large organisations category of the survey in 2020 and 2021.
From 2022 to 2025, Mandatum has earned the Future Workplaces certificate, which is based on the Siqni employee survey. The certificate is awarded to organisations whose corporate culture is led with exceptional employee insight. Mandatum has been recognised every year, which demonstrates a consistent commitment to improving the employee experience.
The key areas of our HR practices include:
- Leadership
- Recruitment
- Rewards and compensation
- Competence and organisational development
- Well-being and safety
- Sustainability
- Mandatum’s Code of Conduct
- Equality and non-discrimination
The key areas of our HR practices include:
- Leadership
- Recruitment
- Rewards and compensation
- Competence and organisational development
- Well-being and safety
- Sustainability
- Mandatum’s Code of Conduct
- Equality and non-discrimination
We promote diversity, equity and inclusion
Mandatum values and actively promotes diversity among all its personnel groups. By drawing on the different backgrounds, competence and skills of its employees, Mandatum strives to increase its overall value and create a more innovative, fair and caring work environment where differences are seen as a strength. We believe that the organisations that are able to make full use of their employees’ competence and motivation will be winners in the future.
Mandatum offers equal opportunities to all of its employees. For each job at Mandatum, the most suitable person is chosen in compliance with the principles of non-discrimination and equality. All Mandatum employees are also encouraged to develop and use their strengths so that everyone can reach their full potential.
Our goal is to ensure that our practices and processes are free from discrimination and that these values show in the company’s operations. Diversity and inclusion issues are included, for example, in the Mandatum Way guide on workplace culture and in supervisor training.
Focus on work ability management and the benefits of employee well-being
Mandatum also pays particular attention to the benefits associated with work-ability management and employee well-being. Mandatum offers its personnel comprehensive insurance cover and the opportunity to transfer their bonuses into a personnel fund. Responsibility for personnel also means providing security for employees and their families in case of financial risks.
At Mandatum, work well-being is seen as an individual’s overall well-being. We believe that employees are able to feel good at work when the work they perform has meaning, they have control over the work they do and they feel valued in their work and work community. Mandatum pays particular attention to work-ability management, high quality supervisory work and preventive measures. Mandatum’s goal is to keep personnel’s well-being and work ability at a high level throughout their career.